Returns & Refunds
If you are unhappy with your order for any reason, you may send it back within 14 days of receiving the item. Returned shipments must be in new, unused condition, with no signs of use or wear. All returns must include the item(s), return label and packing slip. If any of these items are missing, processing time will be delayed.We recommend trying on both shoes on a carpeted surface to prevent any scuffs or scratches in case you decide to return them. Due to the limited nature of our designs, exchanges are not available. In case of misfits, you must get a refund and re-purchase item in the size needed, if available.
Please allow 7-14 business days upon receiving the returned package for your return to be processed and credited. Returns for a refund can only be made to the original form of payment. Due to varying bank policies, please allow 1-2 billing cycles for the credit to appear on your statement. Note that any credit cards that are billed to an address outside of the United States, or Canada might take longer to process. Shipping fees for returned items will be deducted from total cost of refund, if applicable.